PRIVACY POLICY

 

WHAT OUR PRIVACY POLICY COVERS

Our privacy policy aims to help users feel safe online and inform users how we treat and use personal information that we collect from the website, https://ancacollection.com. By providing your personal information through the website, you explicitly agree to our collection, storage and use of all such information as described in this privacy policy.

WHAT TYPE OF INFORMATION WE COLLECT

When making an order of our products through our website, users are asked to enter their full name, delivery address, phone number, e-mail and credit card information. Visiting the site without making an order allows your to access the website anonymously and Anca Collection does not gather any such information. 

WHAT WE USE YOUR INFORMATION FOR

Any of the information we collect from you may be used in one of the following ways:

  • To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the products you order from our Site. Your information may be shared with third party providers of credit card transaction processing services via Stripe electronic commerce gateway. We also will share your contact information and address with our shipping partners (Australia Post or Sendle) to allow them to deliver your order to you.

  • To end periodic e-mail if subscribed to the newsletter. The email address you provide for order processing will be used to send you information and updates pertaining to your order. We may also email you about specials and promotions offered through our Site. If at any time you would like to unsubscribe from receiving future emails from us, you may do so by following the detailed unsubscribe instructions included at the bottom of each email that you receive from us.

  • All customers have the right to amend, access and delete their personal information as stated by the privacy policy. In order to do so, please contact us at: hello@ancacollection.com.

HOW YOUR PERSONAL INFORMATION IS PROTECTED

Anca Collection uses a secure server to maintain the safety and confidentiality of your personal information when an order is placed. All personal information supplied including sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology through Stipe our payment processor provider. Stripe is certified as a PCI Level 1 Service Provider. Your information is encrypted into our payment gateway provider's (Stripe) database only to be accessible by those authorised to keep the information confidential. 

TERMS AND CONDITIONS

Please ensure you have visited and read our Terms and Conditions which establishes the use, disclaimers and limitations of liability governing the use of our website. 

CONTACT INFORMATION

To contact Anca Collection, you can write to us via e-mail at: hello@ancacollection.com