TERMS AND CONDITIONS

 

This page outlines the terms and conditions by which you may use our website and social media pages. The use of the words "us", "our" and "we" in this document refers to ANCA COLLECTION. Your use of information and content on this website and our social media accounts as well as any product(s) purchased from Anca Collection are subject to the following Terms and Conditions.

Anca Collection reserves the right to make amends or updates to the Terms and Conditions at any time. By accessing, browsing, using the website and any dealings with Anca Collection represent your acceptance of the terms and conditions as amended. Please read the following terms and conditions carefully before using our website.

 

1. ACCEPTANCE OF TERMS AND CONDITIONS

1.1   You accept the terms and conditions and returns policy of our website by using our website. 

1.2   If you do not accept the terms and conditions and returns policy of our website, you must not use our website.

2. INTELLECTUAL PROPERTY RIGHTS

2.1   Our Anca Collection name and logo (including all variations) can not be used without our consent. Anca Collection holds all past, present and future rights to intellectual property including trademarks, patents, logos, copyright, designs (product and web) and any other corresponding property or intellectual rights under the laws of any jurisdiction. 

2.2   In addition to the use and access of this website, you are permitted to download materials (images, videos, designs, logos) posted on this website for personal, non-commercial use only. All names, logos, information, images, videos, formatting displayed on this website are protected by copyright, trademark and property laws however, may be used for your personal use only.

2.3   You are not permitted to modify, alter, publish, distribute, sell or transfer any materials owned by Anca Collection without our expressed written permission. 

3. AGE RESTRICTION

3.1   This site is intended and designed for the use of persons over the age of 18. Any persons under the age of 18 must only use this site under the supervision of a parent or legal guardian.

3.2   Any parent or legal guardian providing supervision to a person under the age of 18 using this site accepts full responsibility for their acts and omissions in relation to the use of this site. 

4. CHANGES TO THE TERMS AND CONDITIONS

4.1   At any time, we may make changes to and revise our Terms and Conditions, our Privacy Policy and any content related to this website. Please be mindful and check the terms and conditions of the website periodically to review the current Terms and Conditions by which you are bound.

5. WEBSITE CONTENT

5.1   Anca Collection accepts no responsibility for any content of websites that may be accessed through hyperlinks within this site.

5.2   Anca Collection accepts no responsibility for any content of websites which may provide access to this site through the use of hyperlinks.

6. INACCURACY DISCLAIMER

6.1   There may be information in this website that may contain typographical errors, inaccuracies or misdescriptions that relate to the description of products, product orders, shipping, pricing, stock availability and promotional codes. We reserve the right to correct such errors, inaccuracies, misdescriptions, or omissions and to amend the information at any time without notice (including after you have submitted an order). We strive to display and provide information to customers as accurately as possible. However, Anca Collection can not provide any guarantee that certain images or graphics reflect or portray the product itself. 

6.2   Images and graphics of products on the website are purely used as an indication of what products may look like. We do not guarantee that images will reflect the true colour or design in person particularly as many of the lenses are reflective, mirror or photochromic lenses.

7. CUSTOMER INFORMATION DISCLAIMER

7.1   Upon ordering from Anca Collection, you provide us with your full name, e-mail address, postal address for delivery purposes, telephone number and credit/debit card details. Your information will be treated with the utmost privacy; however by providing us with such information, you accept that we will not be liable for the misuse of this information borne from error in transmission, hacking, virus or malware. 

8. PRODUCT RETURNS, EXCHANGES AND REFUNDS

8.1   If applying for a product return or refund, you must return faulty or incorrect items in their original condition including the sunglasses pouch, box and inserts within 10 days from the date you received your order as documented through the order tracking code. 

8.2   Full refunds are only granted if the product is found to be faulty and a mistake on our behalf given that a photo image is provided to consider the product to be deemed faulty or incorrect. 

8.3   Anca Collection does not cover damages resulting from wear and tear or personal damage from use. 

8.4 The buyer must cover the cost of return shipping of the item(s) in original condition including the sunglasses pouch, box and inserts unless otherwise arranged. 

8.5   If an exact replacement is unavailable, Anca Collection may offer an exchange for another item of similar value subject to availability and stock levels of the product sought.

 

9. ORDERS DISCLAIMER

9.1   Any and all risks of loss for product(s) procured by you through the use of this site are transferred to you upon our delivery of the product(s) to the party responsible for delivering the product(s) to you under a shipment contract.

9.2   Each customer will receive a unique tracking code which they may use. Once you have received a shipping confirmation e-mail accompanied by a unique tracking code, your order is no longer with us and we relinquish any responsibility over the damage or loss of products.

9.3   If a product has been listed with an incorrect price or description, we reserve the right to cancel an order. We will refund your credit or debit card for the total amount debited in full.

9.4   If an incorrect shipping address has been entered and confirmed by the customer after the order has been dispatched, we reserve the right to charge an additional shipping fee for the parcel retrieval and resend to the customer's correct address. 
 

10. USER CONDUCT AND WEBSITE ACCESS

10.1   Anca Collection reserves the right to terminate your access to this site at our own discretion at any time without notice and will not be held liable for any damages in relation to such terminations.

10.2   You agree not to take any action that may compromise the security, integrity, or functionality of the website; cause the website to be inaccessible to other users; or temporarily or permanently damage the website or the content it contains.
You are prohibited from performing the following activities on or to the website:

i.   Providing false information;

ii.   Impersonating another person;

iii.   Participating in or promoting conduct that is considered a criminal offence or violates laws or regulations and fails to comply with Internet protocol;

iv.   Attempting to interfere with the website's networks, servers or network security to gain access to any other computer system or network. Attempts to scan, probe or test the vulnerability of our network system to breach security and gain access without authorisation;

v.   Accessing data of other customers or users or logging into a serve or account by which you are not authorised to access;

vi.   Attempting to impede, obstruct or interfere with the website's service to any user, customer, host or network including submitting viruses to the website in order to compromise access or usability of the website - this includes, "flooding", "mailbombing" or "crashing" the website, services, contact forms and all services. 

vii.   Violations of our system or network security may result in civil or criminal liability. We will investigate and may involve law enforcement authorities in prosecuting the user(s) who are involved in such violations. 

 

11. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

11.1   This site and all contents of this site are provided on an β€œas is” basis without warranties of any kind, either expressed or implied. To the extent permitted by law, Anca Collection disclaims any and all warranties of any kind, either expressed or implied, including without limitation implied and/or expressed warranties of title, merchantability, fitness for a particular purpose and non-infringement with respect to this site and the content, services and products on this site.

11.2   Anca Collection makes no representations or warranties that this site and/or its contents are accurate, complete, reliable, current or error-free. Anca Australia is not responsible for typographical errors or omissions in relation to pricing, text, photography or any other contents on this site. Anca Australia makes no representation or warranties that this site or its server(s) are free from viruses or other harmful components.


12. INDEMNITY AND BREACH OF TERMS AND CONDITIONS

12.1 You agree to indemnify Anca Collection and any of its employees, suppliers and affiliates from any liabilities, damages, costs, expenses, legal fees and any other demands or third party claims resulting from you breaching these Terms and Conditions. 

13. DISCLAIMERS

13.1   We take due care in providing customers the information on our website however we do not provide any warranty whether it be expressed or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose or use.

13.2   To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded. 

13.3   We also take all due care in protecting our website and ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system, network or server which arises in connection with your use of our website or any linked website. 

14. WAIVER AND SEVERABILITY

14.1   The failure of Anca Collection to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is unenforceable, that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions. 

15. GOVERNING LAW

15.1   By accessing and using this site you agree that the terms and conditions as well as any disputes that may occur between you and Anca Collection will be governed by the applicable laws of Australia.

15.2   By accessing and using this site you agree that any legal proceedings that arise in relation to the terms and conditions of this site shall only be adjudicated in Australian state or federal courts.

15.3   By accessing and using this site you agree to be bound by and obey all applicable law as well as the terms and conditions of this site.

16. CONTACT INFORMATION

To contact Anca Collection, you can write to us via e-mail at: hello@ancacollection.com or chat with us directly via Live Chat.

ABN: 89 982 062 213