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Shipping Information

  • Within Australia
  • Standard Shipping
  • FREE - Orders over $40
    [Use Code: FREESHIP40 at checkout
    & select 'DOMESTIC STANDARD SHIPPING']
  • $ 3.50 - Orders under $40
  • 2-5 business days for Metro areas*
    5+ business days for Regional areas*
  • Express Shipping
  • $10.50 Flat Rate
  • Next business day delivery
  • International
  • International Standard Shipping
  • FREE - Orders over $60
    [Use Code: FREESHIP60 at checkout
    & select 'INTERNATIONAL STANDARD SHIPPING']
  • $15.00 - Orders under $60
  • 5-15 business days (depending on destination)*
  • includes tracking and full-cover insurance
  • International Express Shipping
  • $45.00 Flat Rate
  • 3-5 business days (depending on destination)*
  • includes tracking and full-cover insurance

* International delivery time estimates are dependent on the receiving country postal services. 


We offer FREE Shipping Domestic and Worldwide for orders over $50 and $75 respectively. Use the code "FREESHIP50" for orders within Australia or "FREESHIP75" for worldwide orders at the checkout!

We ship to the following countries:

  • Oceania (Australia, Fiji, Kiribati, New Zealand, New Caledonia, Papua New Guinea, Samoa, Solomon Islands, Tonga, Vanuatu)
  • North America (Canada, U.S.A)
  • Europe (United Kingdom, Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland)
  • Asia (Bangladesh, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Laos, Macau, Malaysia, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam)

If your country is not listed above, unfortunately we do not ship to your country at this time.

Once your order has been dispatched, you will receive an e-mail with a tracking number. You can track your parcel via the Australia Post website HERE. or by clicking on the tracking number sent to you on your confirmation email.

Your order will be processed, packed and fulfilled within the same day 7 days a week - excluding public holidays.

Standard Delivery ships between 2-5 business days to metro areas. For non-metro areas, please expect longer delivery times of up to 10 business days. If you haven't received your order yet, be sure to check the estimated delivery time and tracking code provided to you on your shipping confirmation e-mail. You can track your parcel via the Australia Post website HERE.

You should receive your order on the next business day after receiving your order confirmation e-mail. You can track your parcel via the Australia Post website HERE.

International Standard Delivery ships between 5-15 business days depending on the destination country. You can track your parcel via the Australia Post website HERE.

International Standard Delivery ships between 3-5* business days depending on the destination country. You can track your parcel via the Australia Post website HERE.

To track and check the status of your order please click the link attached in the shipping confirmation email and enter your tracking number. You can also track your parcel directly via the Australia Post website HERE. Once you have checked your order status using the tracking number and your order has still not arrived, please email us at hello@ancacollection.com to start an enquiry.

All domestic and international orders are sent via Australia Post and include tracking and full-cover insurance.

To ensure your order gets delivered to you safely, we recommend your parcel be sent to an address where someone will be able to receive it during business hours.

If no one is able to accept your parcel, it will be delivered via Safe Drop. If Safe Drop is not an option, the carrier will leave a collection card which will direct you to your local post office or exchange for collection.

Once your parcel is delivered to a local post office or collection point, we are unable to organise a redelivery of your parcel to your address. Parcels are held are held at a local post office or collection point generally for no longer than 7 days before being returned to us.

Please be aware that parcels may be subject to delays and/or additional taxes and duties when shipped internationally outside of Australia. If your parcel is charged for Customs and Import Duties by the receiving country, unfortunately Anca Collection does not have control over these charges.

We take every effort to ensure a quick and smooth delivery, however we do not take responsibility for any delays and/or extra fees which may be applied via customs and duty offices in the receiving country.

As the recipient, you are liable for all import duties, customs and local sales taxes applied by the country you are shipping to. Payment of these is necessary to release your order from customs on arrival.

Taxes and duties are calculated per your shipping country.

UK VAT will be applied to orders dispatched to the United Kingdom.

Yes, we can ship to PO Boxes and business addresses within Australia only. If shipping to a business address, please make sure you list the business name and level/department if necessary.